Title goes here
All Things Tech offers a broad range of affordable services to help your company install, integrate, troubleshoot, and manage desktop PCs and laptops powered by Windows, Apple OS X, or popular versions of Linux. All Things Tech can provide online or onsite assistance for single computers or laptops or help you to plan and carry out a company-wide rollout of new or updated operating system software and business applications. All Things Tech can also supply engineers and technicians to help your company minimize business disruption while moving to a new site or merging multiple sites.
All Things Tech is instrumental in providing remote technical support and consulting for Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and globally. All Things Tech’s certified service professionals can help you analyze and resolve desktop hardware and software issues without delay and with on-site support visits or remote access desktop support
Why Choose All Things Tech?
All Things Tech is a Comptia A+ Certified Partner and All Things Tech’s Help Desk is a dependable technical resource with years of experience providing phone support and remote access troubleshooting for networks based on Microsoft technology. All Things Tech’s focus is on giving the Help Desk a positive image as a solid contributor to company performance. All Things Tech’s goal is to resolve rather than merely report problems. All Things Tech’s target for long-term clients is to exceed 90% first-call resolution. First-call resolution is a significant factor in reducing the average cost of Help Desk calls, improving the image of IT generally and the Help Desk specifically, and improving user productivity and satisfaction.
In most IT environments, only a small percentage of Help Desk service requests are resolved on the first call. Consequently, clients rarely have a positive image of Help Desks. All Things Tech worldwide online remote support organization is modeled on All Things Tech proven concept of the Help Desk as a solutions-driven team of service professionals who combine the expertise and efficiency of certified engineers with the visibility and tracking advantages of traditional Help Desks.
Whether your business wants immediate, one-time access to urgent online support, a dependable ongoing outsourced Help Desk service provider, a transparent extension of your in-house Help Desk, or consulting expertise for creating or improving your own Help Desk, All Things Tech can show you a cost-effective path to an effective solution.
All Things Tech Help Desk services and consulting expertise cover four areas of network support and management and are intended to address the needs of businesses of any size from small offices to large enterprises: